Refund policy


as it is made-on-demand product, we don't have any return policy. the product was purely made for you solely. 

in case, if you have any issue with the product or damage we can make a free replacement for you at any cause. you can contact us at 

+916376506287.


Exchange Process

If you would like to exchange an item, please follow these steps:

  1. Contact our customer service team at giftconnection01@gmail.com 

  2. Provide the order number, details of the item you wish to exchange, and the desired replacement item.

  3. Our customer service team will guide you through the exchange process and provide you with an exchange authorization number (EMA).

  4. Securely package the item(s) and include the EMA number on the package.

  5. Ship the package back to our designated return address using a traceable shipping method.

  6. Once we receive the returned item(s), our team will inspect them for compliance with our return policy.

  7. If the exchange is approved, we will process the replacement item and ship it to you at no additional cost.

Please note that exchanges are subject to availability. If the desired replacement item is not available, we will work with you to find a suitable alternative or provide a refund.

Final Notes

  • Gift cards and promotional items are non-refundable and cannot be exchanged.

  • In the case of a defective or damaged item, please contact our customer service team immediately to arrange for a replacement or refund.

  • Returns and exchanges are subject to the discretion of Gift Connection. We reserve the right to refuse any return or exchange that does not comply with our policy.

If you have any further questions or concerns regarding our return and exchange policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with our products and services.

Note: This return and exchange policy is subject to change without prior notice. Please refer to our website or contact customer service for the most up-to-date policy information.